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Why can't I find my ad on your site?

If you have an ad online and cannot find it using our search forms, please be sure to proofread your ad very carefully.  Please pay special attention to all the fields that you are using as criteria in your search.  What we usually find is that the ad is not saved the way you think it is saved.

The biggest problems we see are incorrect height, such as 5.1 hands instead of 15.1 hands, Registered set to NO by mistake, and extra SPACES between the words in a horse's name.
When your search includes these incorrect criteria, it will not match your ad.
When searching by name, there may be extra spaces between words in the name either on the ad itself or in your search criteria which would cause it not to match.  Try searching for just one word in the horse name using the "contains" search option.
To find a secondary breeds, you must check the "Include Secondary Breed in Search Results" checkbox in order for the search to look at the secondary breed field.
If you need further assistance, please provide full details on exactly how you are searching for your ad (EVERY criteria you are using) as well as your Horse ID and we will try to assist further by comparing your search criteria to your ad as it is saved online.

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  • 04-Jul-2016